Introduction
Teleskope has created a suite of products that serve as an all-in-one solution for ERG management, office administration, and mentoring solutions for enterprise organizations. Designed to be modular, the platform can be configured in numerous ways to best suit the needs of each business.
This interactive documentation will guide Group Leaders and Administrators through each of the platform modules and their features, as well as configuration and reporting options.
The Administration Panel is accessible only by the Program Administrator(s) for all zones or selected zones. The Admin Panel can be accessed from the Header of your platform under the Admin dropdown.
From the Admin Panel, new groups and their appearance can be created, roles and permissions can be defined, budgets can be allocated, global reports can be accessed, and Program Administrators can be assigned.
Teleskope Affinities is an ERG Management Software. It provides a comprehensive Employee Resource Group Management Platform that facilitates the development and nurturing of DEI communities within your organization.
Teleskope Talent Peak is a mentorship program that provides ongoing support both within and outside of Employee Resource Groups (ERGs) at individual and team levels. It offers an all-inclusive approach to mentorship programs, including curricula, systems, and resources to ensure success.
Teleskope Office Raven serves as a central hub for offices, departments, and other business entities, streamlining intra-office communication and providing employees with essential office information.
Manage Memberships
- All users get instant visibility to all groups in the organization including different chapters and events. A one-click join feature allows for instant access. Manage and monitor member enrollments, engagement, and retention with an Admin Panel for the Management Team.
Organize Events
- Plan events with ease.
- Send calendar invites.
- Track attendance.
- Track all events with the Global Calendar feature which displays color-coded events for different groups to avoid overlaps.
- Allow users to filter events based on groups and locations.
Assign Custom Roles and Permissions
- Pick and choose roles and levels of authority for different team members.
- Customize the escalation matrix.
- Decide who has access to specifics within group information.
- Enjoy the advantage of enhanced data security.
Manage Budgets and Consolidate Expenses
- Get a comprehensive view of fund sourcing, fund allocation, and fund utilization.
- Design a customized system for budget approvals. Determine if groups are using funds optimally.
- Track and consolidate expenses and calculate ROI on initiatives.
Rev Up Hiring Strategy
- Build a diverse and inclusive workspace by utilizing groups to gauge underrepresented talent and communities.
- Use reliable group referrals for hiring.
- Showcase your commitment to future employees by providing them with an opportunity to connect with members.
Make It Your Own
- Customize the look and feel of the platform to reflect company branding and lexicon.
- Create templates which can be adopted by different ERGs.
- Design ERG-specific newsletters and broadcast them.
- Study engagement insights and refine communication strategy to get results.
Conduct Surveys
- Create and distribute surveys to gauge the cultural pulse of the organization.
- Measure awareness and sensitivity to organizational DEI goals using surveys, polls and quizzes.
- Replicate and modify surveys across ERGs.
Generate Customized Reports
- Get a comprehensive view of all ERG data across geographies.
- Customize the data visualization dashboard with multiple filter options.
- Control data visibility as per roles and permissions.
- Analyze granular querying results to get insights.
- Download customized reports across ERGs.
There are three tiers of roles that exist in the platform, and each has a specific role. The descriptions are below.
Platform Admins have access to the Teleskope Admin Panel and have Super User capabilities across the entire platform. For example, a platform admin can create/delete groups, create/publish/edit/delete all content, view reports across all groups, and much more.
Group Leads can be at the global group level as well as at the Chapter and Channel level. They have access to data, tools, and content creation within their respective group, Chapter or Channel.
Members can receive communications (e.g. Announcements, Events, Newsletters) from their respective groups and engage with the content (e.g. RSVPing to events, Liking/Commenting on Announcements).
