Teleskope Talent Peak is a mentorship enablement program. It allows continued support within and outside of groups on an individual and team level. It offers an all inclusive approach to mentorship programs including curriculums, systems, and resources to ensure success.

Under the Manage Teams tab on the admin portal is a button that says New Team. To create a new team, click on the button and select New Team from the drop down, which will open the Create New Team window. Enter the team name and click submit.

Your team will now be visible in the table on the Manage Team tab. To add members to the team, click the Not Assigned link.

Clicking Not Assigned will open a window where you can select the team role and team members for this team. Click the blue plus button to add members:

The following window will appear:

First, select the role of the new member from the drop down menu. Then, search for the user, select them, and click submit.

Once you have everything set up, it is time to activate your team! To do this, go to the team you want to activate under the ‘Manage Team’ tab, click drafts and select ‘activate’ from the drop down list. Confirm that you want to activate the team, and it will be activated!

To close out a team that has complete their mentoring journey, click on the Action button next to the team name. This will present you with 4 choices:

Deactivate - Reverts the team to a deactivated state; can be reactivated.

Pause - Pauses the team progress; ideal for when a team member is out of office for an extended period of time.

Close as Incomplete - This will close the mentoring journey but will note that the team did not complete all the associated tasks.

Close as Complete - This will mark the mentoring journey as complete for both participants

Under the Manage Team tab you can see all users under the Join Requests tab.

Create Team and Assign- This will allow you to create a new team and assign the member to that team.

Assign Existing Team- This will allow you to assign the member to a team that already exists.

Download Survey Responses- This will allow you to download and view this member’s survey responses.

View Survey Responses- This will open the member’s survey results in a pop-up window.

Update Survey Responses - This will allow the admin/program leader to make changes to the member’s survey.

Deactivate Request - This will remove the join request from active pairing. The member will not receive an email and their request can be reactivated.

Cancel Request- This will remove the member’s request to join the group and send an email to the member. This can not be undone.

Talent Peak Matching technology offers customizable recommendations to help Program Leads assemble compatible mentor-mentee teams. Its flexible matching algorithm adapts to the unique criteria of each program.

The Team Matching Algorithm can be configured from choosing Configuration under the Teams tab and choosing the Matching Algorithm sub-tab:

The algorithm allows use of any existing employee attribute that can be provided by HRIS system (e.g. Workday, SAP, ADP) or custom attributes that can be collected from the user as part of the Program Join Request.

The above screen shot shows an example program configured with Primary Attributes that were received from HRIS and Custom Attributes that the user will provide as part of their program join request survey.

Each of the attributes can be configured to match, not match, or be ignored. The custom attributes can be configured by clicking the “+” sign next to the "Select custom attributes you want to match" section, which will open a survey creation form, as shown below.

The custom attribute survey form allows data to be requested in the form of a multiple choice question (see Question 1 in the example below), rating question (see Question 2 in the example below), checkbox (see Question 3 in the example below), dropdown (see Question 4 in the example below), short answer (see Question 5 in the example below), long answer (see Question 6 in the example below).

Once configured, the matching algorithm is utilized in the Talent Peak application either when the Program Lead is attempting to pair mentors and mentees for Admin-led Programs or when a user of the platform is seeking to discover matches in Peer-to-Peer Programs.

The matching algorithm compares the attributes of the subject Mentee with a pool of available Mentors to make recommendations for the best match. Similarly, the Mentors can also be matched against the available Mentees. The matching recommendation is provided as a numerical score, which is calculated as the average percentage matched for each attribute.

The percentage match for each attribute depends upon the attribute type:

For every recommendation provided by the matching algorithm, the details can be seen by clicking on the “i” button next to the overall match.