Ask Skope
Overview
Ask Skope is your AI-powered analytics and content creation assistant. It helps you understand your Organization's engagement, create communications, and make data-driven decisions. Whether you need to analyze membership trends, create an event, write a newsletter, or generate a presentation, Ask Skope combines powerful data tools with intelligent content creation to save you time and provide actionable insights.
Analytics & Reporting
How to View Organization Metrics
Ask Skope gives you instant access to comprehensive metrics about your Organization's performance and engagement. Instead of navigating multiple dashboards or running manual reports, you simply ask Ask Skope questions in plain language.
What you can see:
- Total members and membership trends
- Event counts, attendance, and participation rates
- Budget spending and utilization
- Newsletter and announcement performance
- Volunteer hours and impact
How to use it:
- Ask questions like "How many members do we have?" or "What was our event attendance last quarter?"
- Request specific breakdowns like "Show me budget spending by category"
- Ask follow-up questions to dig deeper into the data
- All metrics are pulled from your live data, so you're always working with current information.
How to Analyze Member Demographics
Understanding who your members are is crucial for effective engagement and programming. Ask Skope can break down your membership by virtually any demographic dimension you care about.
What you can learn:
- Where your members are located (country, region, office)
- Job titles and employee types
- Gender, language, and timezone distributions
- Custom profile fields specific to your organization
How to use it:
- Ask demographic questions like "What countries are our members in?" or "Show me job title breakdown"
- Request specific insights like "How many members are in the Americas region?"
- Use this information to tailor programming to your audience's needs
- Identify patterns that inform scheduling, content, and engagement strategies
How to Compare Attendance & Membership
One of the most valuable analyses you can do is comparing who said they would attend an event versus who actually showed up. This helps you understand engagement patterns and identify opportunities for improvement.
What you can analyze:
- RSVP vs. check-in rates to understand no-shows
- Members who haven't attended any events
- Demographics of actual attendees vs. those who RSVP'd
- Non-member attendees who might be recruitment opportunities
How to use it:
- Ask "How many RSVPs didn't check in?" to understand participation gaps
- Request "What's the gender breakdown of attendees?" to see if events reach diverse audiences
- Ask "Show me non-member attendees" to identify potential new members
- Use insights to improve programming and re-engagement strategies
Content Creation
How to Create Events
Creating events is one of the most important ways to engage your members and build community. Ask Skope makes it easy to plan and schedule events in any format you need.
What you can do:
- Schedule in-person, online, or hybrid events
- Set capacity limits and registration details
- Add compelling descriptions and agendas
- Configure RSVP and check-in settings
- Get suggestions for event format based on your purpose
How to create an event:
- Click on Ask Skope in your ERG manage section.
- Tell Ask Skope about your event: name, purpose, date/time, format, and location or conference link
- Ask Skope will draft the event details with a compelling description and suggested agenda
- Review the draft and publish to start accepting RSVPs
Tips:
- Ask Skope suggests appropriate formats and durations based on event type
- Include an agenda with time blocks for longer events
- Write descriptions that explain what attendees will gain
How to Write Newsletters
Newsletters are a powerful way to keep your members informed, celebrate achievements, and drive engagement. Ask Skope helps you create professional newsletters from scratch or by modifying existing ones.
What you can do:
- Create branded newsletters from scratch
- Clone and modify existing newsletters
- Translate newsletters to other languages (Spanish, French, German, etc.)
- Include real data and member spotlights
- Preserve images and layout when making changes
How to create a newsletter:
- Click Ask Skope from your ERG manage section.
- Tell Ask Skope the purpose, key topics, and desired tone
- Ask Skope will draft the content with real data from your Organization
- Review the draft, add images, and publish
How to modify an existing newsletter:
- Find the existing newsletter
- Ask Ask Skope to translate, update data, reformat, or make other changes
- Review the new version and publish
How to Write Announcements
Announcements are quick, timely communications that keep your Organization informed about important news, updates, and opportunities. Ask Skope helps you craft clear, professional announcements with strong subject lines.
What you can do:
- Post updates and news to your Organization
- Enable member reactions (likes, celebrates, supports, loves, insightful, gratitude)
- Allow comments to start conversations
- Send as email to members
- Track email opens to measure engagement
How to create an announcement:
- Click Ask Skope in your ERG manage section.
- Tell Ask Skope what you want to communicate
- Ask Skope will help you structure the message and suggest formatting
- Review the draft and publish
Tips:
- Use a compelling opening that tells readers why they should care
- Include key details in the middle
- End with a clear call-to-action
- Match the tone to your message (formal for policies, warm for events, celebratory for achievements)
Search & Discovery
How to Find Content
Ask Skope includes a powerful search feature that helps you quickly find any content in your Organization. The search is designed to be forgiving and helpful, even if you're not sure of exact names.
What you can search:
- Events by name or topic
- Newsletters and announcements
- Discussions and past communications
- Fuzzy search handles typos and partial matches
How to use it:
- Type keywords into the search bar
- Filter by content type (events, newsletters, announcements, discussions)
- Filter by date range to find content from a specific time period
- Click results to view, edit, or get more details
Tips:
- You don't need to know the exact name—fuzzy search will find similar matches
- Use search to reference or duplicate existing content
- Review original content before creating similar versions
Data Visualization
How to View Charts and Reports
Numbers are easier to understand when you can see them visually. Ask Skope can create charts and graphs that help you spot trends, compare values, and understand proportions at a glance.
Chart types Ask Skope creates:
- Line charts: Show trends over time (membership growth, attendance trends)
- Bar charts: Compare values across categories (events by group, budget by department)
- Pie/doughnut charts: Show proportions and breakdowns (member distribution by region)
- Horizontal bar charts: Ranked lists with long labels
- Radar charts: Compare multiple metrics across categories
- Scatter charts: Show correlation between two variables (budget vs. attendance)
How to use it:
- Ask for data in a specific format: "Show me a chart of events by month"
- Request specific chart types: "Create a pie chart of member distribution by region"
- Ask for comparisons: "Compare attendance across all Organizations with a bar chart"
- Download or share visualizations with stakeholders
Presentations & Reports
How to Generate Presentations
Sometimes you need to present your Organization's data and impact to stakeholders, leadership, or your broader community. Ask Skope can generate professional PowerPoint presentations automatically, saving you hours of work.
What you can create:
- Event analytics presentations (events, attendance, trends, top events)
- Membership analytics presentations (growth, retention, demographics)
- Comprehensive presentations (all data plus budget and volunteer impact)
- Annual reports with year-over-year comparisons and rankings
How to generate a presentation:
- Ask Ask Skope to "create a presentation" or "generate an annual report"
- Specify the title, topic, and date range (optional)
- Ask Skope will automatically pull data, create visualizations, and format everything into a PowerPoint file
- Download and present
Presentation options:
- Specify date ranges: "2024 event analytics" or "three-year overview from 2022 to 2024"
- Choose format: summary (highlights), detailed (full data), or presentation (PowerPoint-ready)
- Annual reports include executive summary, membership analysis, events analysis, volunteer impact, and performance rankings
Tips & Best Practices
Be specific with your questions
- "Show me Q2 events" gives more accurate results than "Show me events"
- The more context you provide, the better Ask Skope can help
Use natural language
- Ask Skope understands conversational questions
- You don't need special syntax or commands
- Ask questions the way you would ask a colleague
Chain your requests together
- Ask Skope remembers conversation context
- Ask follow-up questions based on previous results
- If attendance was down, immediately ask "Which events had the lowest attendance?"
Always check dates
- Specify date ranges for accurate data
- "Events last quarter" is more precise than "recent events"
Review drafts before publishing
- Check that details are correct
- Ensure tone matches your Organization's voice
- Confirm content aligns with your goals
Use visualizations to communicate
- Ask Ask Skope to create charts and graphs
- Visual representations are more compelling than raw numbers
- Share visualizations with stakeholders